Your member data was not properly transferred from the main website, likely due to a caching or cookie issue. Please try clearing your browser cache and cookies. On Windows, the hotkey is Ctrl-Shift-Delete. Once your cache and cookies have been cleared, exit your web browser (Edge, Firefox, Chrome, or Safari) and then access the Pro Page again.
Alternatively, you can use Incognito Mode. In Windows or Linux, use the shortcut Ctrl+Shift+N while your browser is open. On an Apple device, while your browser is open, select “File” at the top of your screen. There should be an option called “New Private Window”. Select that option. Then navigate to the Pro Page again.
If neither of these options works, please contact orders@nsp.org for more involved tech support.
Thank you,
The NSP Tech Team
